Shipping Policy & GREEN SHIPPING PROTECTION


We’re experiencing shipping delays, and we’re truly sorry for the inconvenience!!! 

 As we all know, this year is unlike any other. Many of you are experiencing shipping delays, and we sincerely apologize for that. The delays are due to COVID-19 and an overwhelming high volume with our shipping carriers this season, and unfortunately, a number of orders have tracking details that are currently not updating until packages arrive at your local post office. While the orders were processed and left our warehouse, neither we nor you, or customers, can currently see the status of where they are in the shipping process. 

 Please trust us when we say that we understand how frustrating this is for you, but rest assured that your orders are in transit, albeit with delays. Our teams are working diligently to get more frequent updates from our carriers. Again, we are truly sorry for the inconvenience. Thank you for your continued patience and loyalty.

Holiday Shipping Dates

To receive your order before December 25, See charts below:


Blank robes and other items:                 
 

 Order must be placed by: 
Standard Shipping 12/14/2021
UPS 3 Day Select 12/15/2021
UPS 2nd Day Air 12/16/2021
UPS Next Day Air 12/17/2021

For Monogrammed Goods:      

Order must be placed by:  12/10/2021

Free Shipping and Shipping Policy


 We offer FREE shipping on ALL ORDERS, if your shipping address is in the mainland US! Shipments outside the continental U.S. are not eligible for free freight and the customer is responsible for all duties and fees.

At Chadsworth & Haig, we make every attempt to process your order 1-2 business days from when we receive it. In busy and holiday seasons please allow up to 3-4 business days for the processing of orders.

Please add an additional 5 to 7 business days for orders containing embroidery. These estimated processing times do not include selected shipping time.

You will be emailed a tracking number when your order ships. You will be contacted if the merchandise you have selected is not currently in stock or if additional information is required for credit verification. Orders submitted after 3:00pm EST will not begin processing until the following business day.


Standard Shipping (5-7 business days)

UPS Ground/USPS Priority Mail (4-6 business days)

UPS 3 Day Select (3 business days)

UPS 2nd Day Air (2 business days)

UPS Next Day Air (Next business day, no Saturday delivery)

*Free standard shipping only applies to 48 contingent states, on net purchases over $35. Please allow 5-7 business days for delivery using free shipping. Not valid on orders shipping to Alaska, Hawaii, Virgin Islands, Puerto Rico, and Guam.

If you have any questions about shipping policies, please contact our customer service department

at 1.888.91.ROBES or 1.800.292.5990.

Green Shipping Protection by Corso

If you have purchased Green Shipping Protection by Corso, You can check the status of your order or file a claim Click Here.

 

 

Carbon Offsetting

Make it easy for customers to do right by the planet by offsetting 100% of the carbon emissions associated with shipping their order.

Shipping Protection

Porch pirates beware—Green Shipping Protection by Corso protects against theft, damage, and carrier mishandling to ensure your are happy, goods in hand.

Dedicated Support

When things go wrong, Green Shipping Protection by Corso is there to make it right. We are here to quickly resolve shipping issues.



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