Returns Policy

Return Policy

Customized items, including items that have been embroidered, will not be accepted back for exchanges or refunds! These item, if returned, will no receive a refund and the customer will be responsable for shipping the items back.  

You may return any unused and unwashed merchandise if you are dissatisfied with your purchase within 60 days after the shipping date for the value of the goods purchased. Absolutely no refunds on Shipping or Return Shipping cost, and Carbon Offsets/Shipping Protection charges.

Please notify us of damaged merchandise within 72 hours of receiving your product.

All items returned must be clean, unused and with original tags still attached and in the original packaging in order to accept the return. If items are not in the above conduction and returned, the items will no receive a refund and the customer will be responsable for shipping the items back to them. All Items that are not shipped back to customer after 15 days will be disgard.

When making your return please include, your name, address, phone number, email address and your invoice number. A copy of your packing list, email confirmation or proof of purchase, such as a copy of the original sales receipt will be needed for reimbursement of the full purchase price . This will also greatly reduce the time it will take to process your return.

You can start your return now.

 

Once you complete your return process, you will be able to print our a shipping label and an email will be sent to you from "Re:do <hello@getredo.com>"

Once we receive the return,  Please allow 7-10 business days to recieve your creidt.   

Special Holiday Return Policy:
Orders during November 15 and December will be able to be returned until the  January 15, 2023.  Customized items, including items that have been embroidered, will not be accepted back for exchanges or refunds.

Return Address:

Chadsworth & Haig
Attn: Returns Department
404 Usher Street
Pageland, SC 29728
800-292-5990

How Do Refunds and Returns Work at Afterpay?

Refund for Afterpay customers,  Please click here for their terms and processes.

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